Phoebe Damrosch talks about working in a top class restaurant.

Her talk touches on class in America, the theatre of service, customers, personal interaction, the nature of celebrity, and other stuff.

"The dessert that day was the deconstructed Snicker's bar."

The customer's take on it:  "This is better than pot."

View the video here.

Very interesting.

She has also writen a book about it, Service Included.